AXvoice Failover lets you pick up your VoIP phone calls from your cell phone when your IP-only phone dies.
You can only set one Failover number for your AXvoice VoIP number. If you have the Failover enabled, make sure that your Failover number is always on to avoid missing any calls.
AXvoice Failover feature is available for free with every AXvoice Residential and Business VoIP. However, calls that are forwarded via AXvoice Failover will be charged depending on the VoIP plan that you have chosen. With the USA/Canada Unlimited plan, you get unlimited call forwarding/Failover; with the USA/Canada 200, you get 200 minutes of call forwarding/failover, and with the Pay, as You Go plan, you will be charged 1.5/c per minute.
No, you only need to enable the “Failover” feature from your AXvoice control panel to get started.
To enable call forwarding, go to the configuration page on your AXvoice online control panel and select “Incoming Call Features”. From there, click on the “Anonymous Call Rejection” tab. On the “Failover” feature page, enable the feature and provide a failover number where you want to forward your failed calls. Save the new settings.
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