Sipura Reset Procedure

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  1. Connect your computer's network/LAN cable directly to the PC/LAN port of the Axvoice phone adapter. Disconnect any cable connected to WAN/Internet port of the adapter.
     
  2. From the phone connected with the adapter dial **** You will hear voice prompt. Dial 73738# and then 1 to confirm. Hang up and turn the adapter off after 20 seconds. Make sure no cable is connected to the WAN port.
     
  3. You should have DHCP enabled on your network/LAN card. You can check and enable that by going to Start >> Setting >> Network Connection and then double click "Local Area Network" icon. Click "Properties" and then select "Internet Protocol Version 4 (TCP/IPv4)" and then click "Properties". Make sure "Obtain an IP address automatically" is enabled.
     
  4. Turn the Axvoice adapter on. Go to Start >> Run and type "cmd". Command prompt window will open. In the command prompt window type "ping 192.168.0.1". You should get response like "Reply from 192.168.0.1: bytes=32 time=1ms TTL=255". If you get this then you can proceed to Step 5. If you get something like "Reply from 192.168.0.1: Destination host unreachable." try "ping 192.168.1.1" and even if that doesn't work you should stop.
     
  5. Now copy and paste "http://192.168.0.1/admin/voice/advanced" into your Internet Browser and click GO. You should be able to see Sipura/Linksys page. Use "http://192.168.1.1/admin/voice/advanced" if you got response from 192.168.1.1.
     
  6. Go to "Provisioning" section and set "Profile Rule:" to "http://provision.axvoice.com/$MA.xml". Also set "Provision Enable" to "Yes". Click "Submit All Changes" at the bottom of the page and wait for the adapter to reload.
     
  7. Then configure new Axvoice server parameters under Line1 section as provided in the Account Information email.
     
  8. Reconnect cables as they were before re-programming of the adapter. Reset (power cycle) it once and you should now have the dial tone.