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You must cancel your service within 30 days of the activation of your account. |
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Your monthly service fee and phone adapter (if you purchased from us) charges are refundable. |
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Activation and Shipping fees are non-refundable |
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You must not exceed 250 minutes of usage in the first 30 days of service. |
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If you exceed 250 minutes, you will not be refunded for the first month of service. |
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You are responsible for any charges for overage, international or directory assistance calls. |
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All returned equipment must be in the original packaging with the UPC or bar code intact within 10 days of cancellation or the cancellation charge will not be credited. |
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All components including the Axvoice phone adapter, cables, manuals etc. must be included for return. |
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You are responsible for paying return shipping. |
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The Money Back Guarantee will not be issued if you fail to meet these requirements. |
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This warranty does not apply to BYOD option. |
