• You must cancel your service within 15 days of the activation of your account.
  • Your monthly service fee and phone adapter (if you purchased from us) charges are refundable.
  • Activation and Shipping fees are non-refundable
  • You must not exceed 200 minutes of usage in the first 15 days of service.
  • If you exceed 200 minutes, you will not be refunded for the first month of service.
  • You are responsible for any charges for overage, international or directory assistance calls.
  • All returned equipment must be in the original packaging with the UPC or bar code intact within 10 days of cancellation or the cancellation charge will not be credited.
  • All components including the AXvoice phone adapter, cables, manuals etc. must be included for return.
  • You are responsible for paying return shipping.
  • The Money Back Guarantee will not be issued if you fail to meet these requirements.
  • This warranty does not apply if the customer changes his/her mind for any reason.

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