Business VoIP is a widely used modern business phone service accessed via an internet connection instead of a PSTN landline connection.
Business VoIP is packed with advanced phone system features which traditional landline services don’t offer. These features include desk to desk calling, hosted PBX, call routine, music on hold, etc. These business phone features make it easy for small to medium sizes business to operate with the same kind of professionalism as large-scale enterprises.
If you are here to choose a solution for your small or medium business, we have reviewed the 10 best business VoIP providers on the basis of their features and pricing. Give it a read:
Axvoice is one of the most affordable upgrades from PSTN Landline to VoIP business phone. It’s ideal for small businesses who want to use an internet-calling platform that is secure and scalable. Its all-in-one cloud phone system requires no hardware to set up.
For business, Axvoice offers two plans. First one is the Small Business Plan which costs $29.999 per month and includes 1500 minutes to USA and Canada. The second one is Small Business Hosted PBX Phone System (SOHO) plan that costs $14.99 per month, including 200 minutes to the USA and Canada. It will let you experience enterprise-level telephone system services. Free equipment is being provided to use this service and there is no activation cost involved.
With each of these plans, you will get access to 30+ features such virtual phone numbers, E911 service, hosted PBX phone systems, voice mailboxes, call forwarding, call blocking, music on hold etc. without paying extra charges. All major VoIP players charge extra for advanced features but no Axvoice. Some companies even bundle a few features with their basic plan.
Axvoice allows you to manage your VoIP through an online web account. From here, you can view call logs and access other features to carrying on your business operations without using a phone. Plus, you can manage your VoIP phone from anywhere using this online account. The system also offers a number of collaboration tools that assist employees in working with each other, such as video conferencing, screen sharing, etc. You can also integrate third-party apps to make the most out of Axvoice.
With its Vonage Business Cloud, Vonage has entered the business VoIP market, too. It’s designed for small- and medium-sized businesses. It has switched from PBX to Amazon cloud. You can choose from 40+ features and customize your business communications. Mobile and desktop apps are available to enable mobile working.
Vonage is offering 3 pricing plans. The price of mobile account begins with $19.99 per month, while the mid-tier Premium account costs $29.99 per month and then we have the advanced account that costs $39.99 per month. You will get unlimited SMS and calling with each plan.
At these prices, Vonage Business Cloud isn't the cheapest option, but it offers a robust collection of features that are easy to configure and manage. Be careful, if you choose advanced features from the menu, your monthly bill will rise very quickly.
Grasshopper is a great business-class VoIP solution for very small businesses that need a basic phone system fast. It is offering a rich array of features such as call forwarding, call screening, and inbound fax.
You don't need any equipment other than your existing phones and a strong internet connection to get started. You can choose Grasshopper’s $29 monthly single line Solo plan that includes a single line and unlimited calling. Or you could go for their Small Business Plan which comes with five lines with unlimited extensions. The business plan costs $80/month. If you need 3 lines and 6 extensions, then go for the partner plan that costs $44 a month. All these plans are subject to a free activation which normally costs $25.
Along with the VoIP features you expect for your business, Grasshopper also offers you to record custom greetings for your automated attendant. You can get a professional recording of up to 250 words for $75.
8x8 is a cloud-based VoIP designed for small businesses. It offers entry-level and some advanced features in its basic pricing bundle that starts from $15 a month. 8x8 is pretty simple to configure. You will have to buy the virtual office handset to start using the service. 8x8 has a desktop version for PCs and Macs and mobile apps for Android or iOS. It has separate packages for small- and medium-sized businesses and large enterprises.
8×8 hosted VoIP phone service is a quote-priced system. Each client receives an individual enterprise pricing package tailored to his needs. The pricing for its X-series, however, is as follows:
With Broadvoice’s business Cloud PBX, you will get access to premium features such as a mobile app, software phone for calling from PCs, and call monitoring, as well as standard features like call forwarding, routing, recording, screening, virtual receptionists, and conference calls, etc.
Broadvoice Cloud PBX offers 3 plans for businesses - Metered, Standard, and Professional. The Standard and Professional plans have unlimited USA calling. The Metered Plan is available for $10 a month and the Standard Plan is available for $18 per month. The Professional Plan that costs $23 per month includes all 30 features such as call forwarding, call park, find me follow me, SMS, faxing, and call recording. The Standard Plan excludes call recording, hot desking, faxing and a few other basic features. The Metered Plan includes call forwarding, call park, find me/follow me, host desking and web portal.
Broadvoice is affordable for most small business but it lacks enterprise features. It is only recommended for growing enterprises that don’t need high-end features.
1-VoIP is offering VoIP solutions for all types of business users starting from small/home offices to larger businesses. They are also providing separate SIP Trunking services for anyone with a PBX needing to connect to other communication networks.
1-VoIP has three pricing options for business VoIP - Metered ($14.97/extension/month), Corporate ($24.97/extension/month), and Professional ($34.97/extension/month). Each plan differs with respect to per-minute charge and the inclusion of a phone number for every extension.
Overall, 1-VoIP is a solid VoIP platform. It covers the fundamentals features but lacks a lot of the features its competitors are selling at a low price. Customers with more demanding needs may want to look elsewhere.
Phone.com is a competitively priced cloud-based business VoIP system that comes with more than 40 features. The system requires no hardware or maintenance. Their standard features include call-handling tools, such as auto attendants, call forwarding, a dial-by-name directory, dial by extension, call transfer, call blocking, scheduling, call voice tagging, and Find Me/Follow Me.
Phone.com offers you 3 plans to choose from – Base, Plus, and Pro. Each plan is available in unlimited and per-minute options. The per-minute plans start at $12.99 per user, per month, for the Base Plan. It comes with 300 monthly minutes. The Plus Plan, which includes 500 month minutes costs $19.99 per user per month. The Pro Plan, which includes 1,000 monthly minutes, costs $39.99 per user per month.
The Unlimited talking plans cost $22.99 per user per month for the Base, $24.99 for the Plus and $27.99 for the Pro plan. You can choose any option you like depending on your business needs. Sounds reasonable right? But there is a catch. There are some additional charges you may have to incur, depending on the plan you choose and the included features.
Nextiva doesn’t just sell business phones but also business VoIP plans. Nextiva's Business VoIP includes a complete bundle of features like advanced call routing, caller ID, conference phones, mobile integration and much more.
It is offering 3 pricing plans. Office Pro that costs $19.5 a month, Office Pro Plus that costs $27.95 a month, and Office Enterprise that costs $20.95 a month. Nextiva doesn't require businesses to sign long-term contracts. You can sign up for month-to-month service and cancel it at any time. There are no setup fees or hidden charges also. Nextiva is best for those with limited incoming toll-free calling needs as each minute costs 2.5¢.
Skype for Business is also one of the popular VoIP solutions for small businesses. It offers productivity advantages that any business would find useful. Skype for business lets you include up to 250 people in a conference call at once. You can integrate office 365 apps and make your business more functional.
You will get access to features such as do not disturb, call recording and playback desktop sharing, video conferencing, etc. You have to pay a nominal fee to avail the service. There are two basic plans available for small businesses: “Online Plan 1