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15 Day Money Back Guarantee Terms

  • You must cancel your service within 15 days of the activation of your account.
  • Your monthly service fee and phone adapter (if you purchased from us) charges are refundable.
  • Activation and Shipping fees are non-refundable
  • You must not exceed 200 minutes of usage in the first 15 days of service.
  • If you exceed 200 minutes, you will not be refunded for the first month of service.
  • You are responsible for any charges for overage, international or directory assistance calls.
  • All returned equipment must be in the original packaging with the UPC or bar code intact within 10 days of cancellation or the cancellation charge will not be credited.
  • All components including the Axvoice phone adapter, cables, manuals etc. must be included for return.
  • You are responsible for paying return shipping.
  • The Money Back Guarantee will not be issued if you fail to meet these requirements.
  • This warranty does not apply to BYOD option.

Customer Reviews

Our company is an export oriented one so we have to make a lot of international calls daily. It costs us so high while using a landline phone. A friend of mine, who is also a businessman and using a VoIP service, asked me one day to convert to broadband phone technology, I turned leaving the landline. Today I am a happy customer of VoIP service since it saves us huge money every month. We had signed up with Axvoice and proudly say, it’s the best.

Miller Jack
June 22, 2009