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Service Feature


We provide you with features that were once considered Value Added Services and the Conventional Phone Companies still charge for these facilities. Now things have changed and with our VOIP Phone Service these come for free.

You can manage most of these features online. The Basic/Advanced Features included with our service are:

Outbound Call Features
 Caller ID Blocking

This feature is designed to block the customer's phone number, along with the CNAM information associated with that phone number

 International Call Blocking

This feature is designed to block all outgoing calls to international destinations outside the United States (50 states) and Canada

 Codec

If you have less bandwidth available you may select from G.729, GSM, G.711u and G.711a

 Alternate Caller ID

Using this feature you can make any number linked to your account to appear on outbound Caller ID

 Customized CID Name

Using this feautre you can set any name on your outbound Caller ID Name (CNAM)

 Simultaneous Ring

Make any incoming call ring your Mobile or Office number in addition to your Axvoice line.

 7, 10 and 11 digit dialing

You can select to use 7, 10 and 11 digit dialing.

 E911 Support

Enhanced 911 service is available all across the U.S. and Canada.

 Music on Hold

Have the other party listen to Music while you place the call on hold.

Incoming Call Features
 Do Not Disturb

This feature is designed to redirect all incoming calls to voicemail without the phone ever ringing, except for calls that are set up with a Call Filter

 Anonymous Call Rejection

This feature is designed to prevent a call from going through from anyone that has blocked their name or number. Incoming callers with Caller ID blocking will hear a message stating that this line does not accept calls from callers who block their phone number

 Blacklist

This feature is designed to block specified callers from being able to call you. The callers on this list will hear a message that you would not like to receive calls from this number

 Call filter

This feature is designed to allow a customer to choose where they want specified callers to be sent (to U.S. & Canadian numbers only). Callers will be sent to the phone if there is not a filter built on their telephone number. There is a limit of 20 entries for this feature

 Caller ID

Always see who's calling you.

 Call Waiting with Caller ID

See who's calling you while you are already on the phone and choose to ignore or take the call.

 Conference / 3-way call

Call 2 parties at the same time. Put one on hold or invite all in a conference.

 Distinctive Ring

If you have more than one number in your account you can identify which number is being called.

Call Forwarding
 Find Me Follow Me

This feature is designed to allow customers to redirect unanswered incoming calls to specified numbers.

 Call Forwarding

This feature is designed to redirect all incoming calls to a specified United States (all 50 States) or Canadian phone number

 Failover

If there is a power outage or the ISP is down your calls will be forwaded to the number you specify.

Advanced Features
 Call Logs

View all your Received, Missed and Outgoing calls in real time.

 Enhanced Voicemail

Check your voicemail via web, phone or even remotely.

 Voicemail notification via email

Receive voicemail notification via email. You can also set it up to attach the actual voicemail (.wav format) in the notification email as well.

 Free In-Network Calling

Never pay a dime to call anyone using Axvoice service.

 BYOD support

If you have your own Unlocked VOIP hardware you can use it with our service.

 Softphone Support

You may use a SIP softphone with our service without paying any additional charges.

 Voicemail managment via web

You can listen, delete or move your voicemail via your web account portal.

Optional Features

 Virtual Number

Add any number from any area code to you account for $3.99/month

 Toll Free Numbers

We offer toll free numbers with Nation wide U.S. and Canada coverage.

$3.99 per Month, 4.99 cents per minute US coverage

$5.99 per Month, 4.99 cents per minute US and Canada coverage

Customer Reviews

We are an insurance company. We have to deal with the clients on daily basis. We needed a telephone service that saves us money. Axvoice’s business plan fits all our requirements. We are satisfied with the quality and service.

Mathew Kelly
August 02, 2009